Any member of your team that has a Seller Lab user account can download and use the Supply Chain External App to your receive RTV shipments. The details of each user that receives your RTV shipments using the Supply Chain External Application will be recorded, and will serve as a proof of the delivery of your RTV shipment.
It's very important to register on Seller Lab all employees who will be responsible for receiving your RTV shipments. This will allow proper tracking of deliveries and resolution in case any issues arise. noon won't be liable for the loss of any RTV shipments that have been received by your registered employees on Seller Lab.
For more information about how to login on your Supply Chain External App, click here.
Use the Supply Chain External app to receive all your RTV shipments when delivered by noon.
Note:
Ensure all "Giving manifests" are closed before starting a "Return manifest";
otherwise, you won't be able to receive your RTV shipment on the app.
To receive RTV shipments on the app, simply follow the below quick steps:
You can report any damaged items you received directly on the Supply Chain app by following the below listed steps:
You can create a dispute ticket within 14 business days from the day of receiving the return.
- Under Fulfilled by Noon, click Transfer and the click on Done. Finally click on View.
- Click Create Dispute
That's It!
Got any more questions?
Contact us on seller@noon.com.