How can a customer access my store?

1. By clicking on your store handle URL. You can find this by clicking on the url on the store main page, after creating the store. Then you can copy the url in the browser, and share it with your target audience.

1. By promoting the store on any noon marketplace page. You can reach out to your account manager, or the marketing team at noon, in order to help promote your store on Noon. This will be a paid promotion.

2. By searching for your store name. This is still a development in process, and will be launched at a future date

I am trying to link a page that I have created to a banner. I get an invalid url link error. What can I do?

The link may be invalid for the following reasons -

• The url links to an external site, which goes against our guidelines

• The link does not begin with https://www.noon.com ?

• The page that you are trying to link to, has not been published

What is the import format of a product label?

Shown below is the excel format of a product label import

store_code	label_code	id_partner	partner_sku	value
STB2YC	LBEWBVRI2	2	PARTNERSKU1	1
STB2YC	LBEWBVRI2	2	PARTNERSKU2	0

 

The columns store_code, and label_code, can be found in the list of product labels you create

 

Under the value column, you can place a 1, meaning you are adding the product to the label, or a 0, meaning that you are removing the label from the product, if you have already added to it.

I am unable to add labels to my store. I tried to upload the file but it gives an error

• Make sure to submit the file in the correct format (XLS, TSV. or CSV.)
• Use the correct format below:

store_code	label_code	id_partner	partner_sku	value
STB2YC	LBEWBVRI2	your  store Id	PARTNERSKU1	1
STB2YC	LBEWBVRI2	your  store Id	PARTNERSKU2	0

 

• In the SKU field, you should add the partner SKU and not catalog/noon SKU.

• Check that you have added the right value of seller id. Your seller id is mentioned on the top right corner of your seller lab. 

I added the SKUs to the labels but I cannot see them on my store

• Check the following

• Search the partner SKU on noon.com search panel (make sure to select the country you selected while your store creation).

• Check if the SKU visible on noon.com 
• If it is not visible then check in catalog why the SKU is not visible on noon

• Under health button check the reason why the item is not live.

• If the item is live then check if you are marked as the seller for the SKU 

I am unable to add link to another page on my store banner

Usually this happens when the page you are trying to link does not have a mobile version created. In order to link a page, first make sure that you have created its mobile version and then link.