With Fulfilled by noon and Cross-dock Back to Back selling model, noon will be processing items with the following weight and dimensions:
Below 25 kgs and the dimensions not above 100cm x 50cm x 50cm (for KSA sellers)
- Below 25 kgs and the dimensions not above 120cm x 50cm x 50cm (for UAE sellers)
For TVs, noon can fulfill up to maximum dimensions of 65 Inches.
noon will not process items that exceed the above-mentioned dimensions.
The items that are listed exceeding the above dimensions, have to be de-listed by the sellers. If there were any orders placed by customers for an item exceeding these weight and dimensions, cancellation fees, and related charges will be billed to the respective sellers.
You can read more about cancellation charges here:: https://help.noon.partners/hc/en-us/articles/360003269573-Service-Fees-in-UAE
Direct Delivery Method:
Direct Delivery method is when the seller delivers the item directly to the customer without noon's involvement especially if the item required installation or assembling. Also, noon can do the delivery on the seller's behalf if the item does not require installation or assembling.
To move to the “Direct Delivery Method” or to get more information about the "Assisted Dropship," sellers can get in touch with their respective account managers or Seller Support team by dropping an email to email@example.com.