As a noon partner you are able to participate in store wide promotions through deal events and deals. These campaigns are marketed extensively across the site and are an excellent opportunity to boost your sales.
In this article, you will learn the following
- The difference between a deal event and a deal
- How to enroll your products in an active deal event or deal
- How to manage products that are currently part of an active deal
- How to remove a product from a deal if you choose to
Deal events and Deals are only applied on FBN stock
Products are added to a deal via an importer please check this article for step by step guide
Understanding the difference between a deal event and a deal
A "Deal Event" represents a period of time with a certain theme, like RAMADAN, YELLOW FRIDAY, BACK TO SCHOOL etc. At any given time only one single deal event will be active for a country. Each deal event is assigned a unique deal_event_code which you should save to use while importing your products, and which you can get from the seller support team.
To enter a deal event you will need to specify your deal event price and deal event stock for each product that you want to add. Once the deal event is active the deal event price will be displayed for your products for as long as you have deal stock remaining.
Under each deal event, there can be multiple additional deals. noon "Hero" and "Mega" deals allow you to offer more aggressive prices for a very short period of time - 4 hours, or 24 hours, etc, and they are usually listed on the home page of noon. Alternatively, there can be a category or theme-specific deals such as ELECTRONICS, HOME APPLIANCES, FASHION, COOKWARE.
If multiple deals are active at the same time then the one that has the highest priority will be live.
There is only one single deal event stock and that stock will be shared across any active deals you are participating in.
Once your deal event price has been set it cannot be increased again for the duration of the deal event, so ensure your prices are correct when making your initial import.
Important deal terms
The deal price of the highest priority deal that is currently active. If multiple deals are active this will be the value from the highest priority deal. For example, if the initial deal event price you set was 100 and there is a higher priority deal active with a deal price of 80, the deal price that will be shown will be 80.
This is the deal_event_stock which you have uploaded for this deal event. This stock is shared across all your deals in a single event. To add more stock you should import the product to the deal event again with the increased value
Deal_events and deals are only applied on FBN stock, so please make sure you have FBN stock to dedicate some to your deal_events & deals.
Managing deals on seller lab
In the partner catalog filter by "Deal status" to see your products currently part of an active deal. You can view the current deal price and deal stock in the deals column.
You can click on an active deal partner SKU and view more details at partner SKU level such as:
Total deal stock and deal price
You should set your deal_event_stock to zero to opt-out any partner_sku of all deals
When you click on an active Deals, on the navigation you will be able to see Deal Status.
Deal Status shows all deal_event values currently active against this SKU.
This is a helpful view in case you would like to see why a deal is not going live
Deal Code: is the deal code set for a particular deal event. For eg: 2019-yellow-friday-sale-ae
Deal Ends at: The date when the deal ends, After a deal ends, Seller Lab will automatically pick up the default offer_price.
Deal Final Price: The current deal price live on noon.com
Deal Error: In case a deal is not live/active, the error reason will be displayed here, please check the below table for the common error messages :
|Error Message||Action to fix|
|deal_event is not updated first||You need to upload your stock & price for the deal event first and then deal|
|no deal stock||You need to update your deal_event_stock|
|deal_price is higher....||the deal price should be lower than the deal_event_price and less than the original price as well.|
|Other||Please contact your account manager, seller-support for any other error messages you can't fix.|
Here you can keep track of all changes on your deal over a period of time.
This can help understand the following:
Updated by: Tells you who exactly did this change
Updated at: When this change happened
Change: What values changed for this SKU under the current deal_event / deal