FBP Transfer Summary

Overview

The revised FBP transfer summary aims to provide more transparency about the process of transferring items from your warehouse to ours. Each transfer will display the following information

How many units were expected from you
How many units were picked up by noon
How many units were received by noon

Alongside this, there is a breakdown of quality control process applied on your units into

QC Passed units that were expected and received
QC Failed units that had a quality control issue
Unidentified units which noon could not identify

Alongside this high-level overview, there is a detailed view that provides the same degree of information at an SKU level.

The Summary View

Expected

Units which are moved to "Ready for Pickup" prior to noon first mile completing a pickup will include the "Expected" value. If you consistently have 0 units in expected then they may need additional support on the process for setting items to ready for pickup.

These units will update as soon as the units are picked up from your location.

Picked

When noon's drivers complete a pickup they count the number of items received and update that value. They do not reconcile particular unit, as a result there can sometimes be differences between the items that were expected and what was actually received at noon's warehouse.

If there are regular discrepancies it will make sense to review the pickup process with noon First Mile.

Received

Stock units which are physically received and inbounded in the warehouse. This will be available after the FBP Transfer is posted and synced.

All of the following categories will be included in the received number: Passed, Failed, Excess and Unidentified.

Breakdown

These units will populate after the FBP Transfer has successfully been received and inbounded in our warehouse. The status for these FBP Transfer will be in the Completed state.

Breakdown Value	Meaning	Next Steps
QC Passed	Items received against a noon SKU Items part of FBP Transfer expected items	If there is still an open order for the item they will be allocated and moved to outbound for consolidation and shipping if there is no open order for the item they will be held for up to 25 hours before being converted to FBN or packed up for RTV depending on your force FBN preference
QC Failed	Item received against a noon SKU items not part of the expected items in the FBP Transfer	If there is still an open order for the item they will be allocated and moved to outbound for consolidation and shipping if there is no open order for the item they will be held for up to 24 hours before being converted to FBN or packed up for RTV depending on your force FBN preference There items will not roll back and appear in the pending tab
Unidentified	Items could not be received against a noon SKU Items placed in a box with an unidentified rejection reason	An RTV will be generated to send them back to you.

Different FBP Transfer Statuses

Open	When a FBP Transfer is in open status, user can move pick lists to ready for pickup for that particular FBP Transfer
Dispatched	When a FBP Transfer is in dispatched status, it means our team is on the way to your location and will soon be collecting your units for fulfilment
Picked UP	When a FBP Transfer is in pickup status, the units associated with the FBP Transfer are picked up by our delivery associate and is the enroute to our fulfilment center for customer delivery
Processing	When a FBP Transfer is in processing status, The units associated with the FBP Transfer are actively being inbounded and QC checked in our fulfilment centre before being shipped out to our customer
Completed	When a FBP Transfer is in completed status, the units associated with the FBP Transfer are shipped out to the customer and the FBP Transfer summary should be available on the transfer summary in seller station.

The cross-dock operations model will be discontinued by the third 
quarter of 2022.

FBP Transfer Detail View

Completed tab

After items are inbounded in noon warehouse and physically received, they will appear on the Completed tab. The first 3 columns are the item details which are filled in by you during content creation and will help identify the units which are received.

Next 3 columns are very important to understand the complete transfer. This shows the breakdown of every unit received against its Expected, Received and QC Failed value. Let's see different scenarios you could come across and what they would mean to you.

Scenario 1 - All expected units received without QC issues

In the below example, we can see there were 2 units expected, 2 units received and 0 QC failed for that particular SKU. This is an ideal case for noon and for you where all units which were moved to Ready for Pickup (expected) were successfully inbounded and QC passed and allocated to an order.

Scenario 2 - Short units based on the expected quantity

In the below example, we can see there 3 units expected, 2 units received and 0 QC Failed for that particular SKU. This means that out of 3 units which were moved to Ready for Pickup, only 2 are received and 1 unit is still pending to be fulfilled.

Scenario 3 - Units received with QC issues

In the below example we can see there are 3 units expected, 0 units received and 3 QC Failed for that particular SKU. This means that the 3 units which were moved to Ready for Pickup, all of them were QC Failed. These units will now be sent back to you in an RTV and the units will go back to the Pending tab so you can fulfil them again.

Scenario 4 - Excess units received when units were expected

In the below example we can see there are 6 units expected, 9 units received and 0 units are QC Failed for that particular SKU. This means that the 6 units which were moved to Ready for Pickup, were successfully received and allocated to an order and an extra 3 unit is also received against the FBP Transfer.

If you are enabled on Force FBN, this unit will be stored in our warehouse for a future customer order and will be shipped out automatically. You can also keep track of this extra unit in the Inventory tab.

If you are not enabled on Force FBN, this unit will be sent out from our warehouse in an RTV within 24 hours.

Scenario 5 - Excess units received when no units were expected

In the below example we can see there are 0 units expected, 3 units received and 0 units are QC Failed for that particular SKU. This means that you have sent 3 units which were not expected but are successfully received in the warehouse.