Overview

After the transfer has been completed, noon provides you with a number of different ways to keep track of the inventory you send us. 

For a quick overview of real time inventory that is ready for sale, the products page is the best place for you to go.

However the inventory levels here are not comprehensive, inventory that is quality rejected, damaged or returned from customers will not be included. Therefore if you want a comprehensive overview you should go to the inventory section. 

This article will walk you through both methods and explain the meaning of the different categories. 

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Product overview

Inventory

 

Checking your live inventory from the product overview page 

The products page contains your current live stock levels that are shared with the noon website. By exporting your products from here you can filter by the FBN warehouse and view your currently available quantities. 

The stock level you see here is composed exclusively of salable units in the STOCK location of noon's warehouse. 

Stock levels shown on the product overview page are always net of any stock requested to fulfill pending customer orders

Export your consolidated catalog or view a single product

- Choose Catalog > Partner Catalog > Live > noon

Viewing a single product 

If you have both B2B inventory and noon Express inventory, noon Express will always sell first. Only after you are out of stock will the B2B inventory be available for sale. 

Viewing all of your inventory from the inventory report 

 

The goal of the inventory tab is to provide you with a comprehensive snapshot of all of your inventory stored with noon. 

You can use this report to 

• Identify any products that are low on stock so you can take action by generating a noon Express ASN transfer
• Find products with quality control discrepancies so you can resolve them with noon content 
• Find items that have been returned to noon that will soon be converted to FBN or transferred back to you in a return to vendor (RTV) document. .

Your inventory report will be generated daily at midnight and will therefore differ from actual inventory depending on when you view it 

Items are considered salable if they are in the STOCK location and are not in a quality rejection box or subject to damage. 

All quantities shown in your Stock on Hand category are salable

Inventory summary

The inventory summary has a comprehensive view of all quantities of your items. The different categories are Stock on Hand, Allocated, Returned, Quality Rejected, Damage and Others all summing to a total quantity in noon's warehouse. 

Stock Category	noon area codes	Notes
Stock on Hand	STOCK	Items in good condition only  If there is a positive quantity the item will be available for sale on noon with a noon Express " tag
Allocated	PRESHIP	Allocated items have been assigned to customer orders and are being held in a temporary staging area prior to shipping to the customer If the customer cancels the following will happen:  FBN items will be converted directly back to FBN  Crossdock B2B (crossdock) items will be converted directly to FBN or returned to you depending on your preferences
Returned	RETURN	The item has been received back as a customer return Items in good condition only  There will be a VAT Credit Note generated for this item  FBN items will be converted directly back to FBN  Crossdock items will be converted directly to FBN or returned to you depending on your preferences
Quality Rejected	STOCK,PRESHIP,RETURN,REJECT	At any point where an item enters a noon facility there is a quality control check  Any discrepancies at this stage are captured by placing the item in a box along with a rejection reason code Items that have been quality rejected will not be salable  Crossdock items will be returned to you in an RTV FBN items should be problem solved with noon seller support  You will be paid a penalty fee if noon receives a return item that is quality rejected
Damage	STOCK,PRESHIP,RETURN,REJECT	Items that are damaged are placed in a special zone classification called "DMG" If the damage is caused by noon items will eventually be purchased back and you will receive a compensatory payment
Unidentified	STOCK,PRESHIP,RETURN,REJECT	Items that could not be identified and mapped to a noon sku will be placed in a box with an unidentified reason code

 

 The cross-dock operations model will be discontinued by the third quarter of 2022

Quality Rejections

The quality rejection tab consolidates all of your items that have failed quality control while entering noon's warehouse.

These checks occur during the following activities: 

• Inbound of crossdock B2B ASNs
• Inbound of FBN ASNs
• Receiving of customer returns 

Items received in a crossdock ASN will be packaged up and returned to you in the next available return to vendor transfer.

Items received in an FBN transfer will not be automatically returned, you should contact noon seller support to resolve the discrepancy or request the items back. 

Below is a summary of the noon quality rejection reasons

Reason code	Name	Recommended action
rr_damaged_packaging	Damaged packaging	Request return of the item
rr_damaged_seal	Damaged Seal	Request return of the item
rr_expired_item	Expired item	Request return of the item
rr_missing_part	Missing Part	Request return of the item
rr_wrong_color	Wrong Color	Deactivate the product and contact noon seller support to resolve the issue
rr_wrong_content	Wrong Content	Deactivate the product and contact noon seller support to resolve the issue
rr_wrong_image	Wrong Image	Deactivate the product and contact noon seller support to resolve the issue
rr_wrong_size	Wrong Size	Deactivate the product and contact noon seller support to resolve the issue
rr_other	Other	Contact noon seller support to request clarification
rr_wrong_model	Wrong model number	Deactivate the product and contact noon seller support to resolve the issue
rr_missing_description	Incomplete description	Contact noon seller support to request clarification
rr_wrong_seal	Bad Seal	Request return of the item
rr_missing_serial	Missing Serial Number	Request return of the item

 

Damage

 

The damage summary consolidates all of your items that have been moved to a damaged zone class.

Damage can be identified during the inbound process in which case the item will be in a box and also have a reason code. In addition to this damage may be discovered on return for the customer or during a stock check. In the latter case noon will automatically be considered responsible for the damage and you will be given a compensation to make up for the damage caused to the product. 

Unidentified

 

If noon's inbound team are unable to match the product that arrives to an item in your catalog then they will place it in a box with the unidentified reason code. For crossdock B2B these items will be sent back to you in the next available return to vendor. For FBN you should contact noon seller support or your account manager to try and solve the discrepancy.