You can manage the entire transfer process on Seller Lab.
First, you'll create a transfer, then you can add items until you are happy and schedule. Once the transfer arrives with noon and is received we'll provide you with a transfer summary so you have confirmation of what we received.
In addition to this, we'll provide you with reporting on your daily stock position along with any stock movements for your products.
Create a transfer
Transfers are available under the noon now section of the transfers page. Once you start creating a transfer you won't be able to create another one until products have been added and it has been scheduled. So long as the previous transfer is scheduled you can have multiple transfers open at one time.
Choose where you want to send your products and add them to the transfer
If you haven't reviewed the article on preparing your products for transfer you should do so now as only products that have been listed with noon and have a unique partner sku will be available.
Crossborder transfers are currently not available. This means that if you are based in the UAE you can only drop off your items to the noon fulfillment center in the UAE.
Create versions and add products to
Versions allow you to edit your transfer by updating a new list of products. Save the excel file you are working with and reupload as you change quantities, add and remove products.
Once you have a version that you are happy with select it and proceed to schedule it. Once the transfer is scheduled successfully you will see a green tick beside that version.
Scheduling an ASN
When you schedule an ASN, you will have an option to select a time window to drop off your FBN units. There are 3 time slots you can select from:
- 9AM - 12PM
- 12AM - 3PM
- 3PM - 6PM
If at any instance one of the time slot is not appearing this may mean the time window is fully booked and you are advised to select a different time slot
There may be dates where its not possible to schedule the transfer. This could indicate that the day is fully booked and the warehouse has reached its full capacity for the day. In these cases we will recommend to schedule the transfer on a different date.
Print your transfer documentation and send items to noon
Once the version is scheduled you should print the transfer documentation and prepare your products for dispatch to noon with your chosen logistics partner.
Check the status of your items
Once the transfer has been processed by our receiving team your transfer summary will update to show you the status of all the items we've received. There are three possible outcomes for items that arrive at our warehouse.
Items in good condition that have no content or other quality issues will be in the "Accepted" tab. You can expect these items to be available for sale immediately.
Items that are damaged or that have content or quality issues will be in the "Rejected" tab.
Items that could not be identified or mapped to an existing SKU in your account will be in the "Unidentified" tab.