Service Fees

This Service Annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this Service Annex shall together constitute the contract between the parties. Starting October 1st, 2020, you agree to be liable for the Fees as follows:

Note: all percentage based fees to be applied on the Selling Price inclusive 
of VAT for both FBN and cross-dock B2B.

Closing Fee: For all orders, we shall charge the below closing fee per sold product.

The closing fee to be applied on the selling price inclusive of VAT.

Closing Fees
Details	Fees
Closing Fees	FBN: For the products with sales price of less than 100 SAR: 4% of selling price of item in closing fee For products with sales price greater than or equal to 100 SAR: 4 SAR in closing fee The closing fee is exclusive of VAT SB2B: For the products with sales price of less than 100 SAR: 4% of selling price of item in closing fee For products with sales price greater than or equal to 100 SAR: 4 SAR in closing fee The closing fee is exclusive of VAT

Cross-dock Fees: For all orders, we shall charge the below cross-dock fee per delivered product.

The cross-dock fee is to be applied on the selling price inclusive of VAT.

Cross-dock Fees
Details	Fees
Standard Rate	A Cross Dock Fee of 6 SAR per unit for items with sales price greater than or equal to 100 SAR & 6% of item sale price per unit for the items with sales price less than 100 SAR is applicable per delivered item on all back to back (SB2B) orders. The cross dock fee is exclusive of VAT
Drop Off Option*	A Cross Dock Fee of 4 SAR per unit for items with sales price greater than or equal to 100 SAR & 4% of item sale price per unit for the items with sales price less than 100 SAR is applicable per delivered item on all back to back (SB2B) orders. The cross dock fee is exclusive of VAT

Weight Handling Fee: applicable to “non-sort” items only - any side of the product greater than 30 cm, and/or weight greater than 25 KG. The weight handling fee is exclusive of VAT.

Details	Fee
FBN	SAR 2 per item
Cross-dock B2B	SAR 4 per item

Cancellation: We shall charge the below seller order cancellation fee for seller-initiated/seller fault cancellations for SB2B customer orders.  The order cancellation fee is exclusive of VAT.

The order cancellation fee is to be applied on the selling price inclusive of VAT.

Cancellation Fee
Product Family	Product Type	Back to Back % of sale Price
Fashion
Apparel		27 %
Footwear		27 %
Bags & Luggage	Travel Luggage	20%
	All other bag types	25%
Watches		14%
Eyewear		14%
Jewelry	Gold Bars & Coins	5%
	Fine Jewelry	10%
	All Other Types of Jewelry	25%
Apparel Accessories		14%
Electronics
Mobiles & Tablets		4.9%
Laptops		5%
Cameras		5%
Audio & Video		4%
Home Appliances	Large Appliances	4%
	Small Appliances	10%
Electronic Accessories	Wearables, computer Hardware & Storage Devices	5%
	Headphones	8%
	Other Accessories	10%
	Gift Cards	5%
Video Games	Software & Accessories	10%
	Consoles	5%
Home & Kitchen
Kitchen & Dining		10%
Bedding & Bath		10%
Home Decor		10%
Furniture		10%
Gardening		10%
Home Improvements		10%
Health & Beauty
Health & Nutrition		9%
Color Cosmetics		9%
Fragrances		14%
Hair & Personal Care		9%
Automobiles
Car Care & Accessories	Audio & Video	5%
	Others	10%
Toys, Kids & Baby
Toys		10%
Baby Products	Diapers	9%
	Others	10%
Books & Media
Books		10%
Music		10%
Video		10%
Groceries
Food & beverages		9%-40%
Cleaning & hygiene		9%
Pet Food & Accessories		9%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking		10%
Other Categories
Stationery & Office Supplies		10%
Printer & Printer Accessories		5%
Other Categories		14%

Re-stocking: We shall charge the following re-stocking fees a single time, and per item for FBN inventory that was requested for removal by the seller, when said inventory is ready to be collected by the seller from noon's centers within the timeline of ten (10) business days. Learn more about the FBN Return to Vendor Policy

(The re-stocking fees are exclusive of VAT).

Long Term Storage:  Following Long Term Storage Fee will be applicable to FBN, for all the inventory in the aging bucket of more than 180 days, at the end of a given month. (LTSF rates are exclusive of VAT).

Re-stocking & Long-term Storage Fees
Product Family	Product Type	FBN Re-stocking Fee (SAR)	FBN Long-term Storage Fee (SAR)
Fashion
Apparel		1.0	2.0
Footwear		1.0	2.0
Bags & Luggage	Travel Luggage	2.0	5.0
	All other bag types	1.0	2.0
Watches		1.0	2.0
Eyewear		1.0	2.0
Jewelry	Gold Bars and coins	1.0	2.0
	Fine Jewelry	1.0	2.0
	All other Types of Jewelry	1.0	2.0
Apparel Accessories		1.0	2.0
Electronics
Mobiles & Tablets		1.0	2.0
Laptops		1.0	2.0
Cameras		1.0	2.0
Audio & Video		2.0	5.0
Home Appliances	Large Appliances	5.0	10.0
	Small Appliances	1.0	2.0
Electronic Accessories	Wearables, Computer Hardware & Storage Devices	1.0	2.0
	Headphones	1.0	2.0
	Other Accessories	1.0	2.0
	Gift Cards	1.0	2.0
Video Games	Software & Accessories	1.0	2.0
	Consoles	2.0	5.0
Home & Kitchen
Kitchen & Dining		1.0	2.0
Bedding & Bath		1.0	2.0
Home decor		2.0	5.0
Furniture		5.0	10.0
Gardening		1.0	2.0
Home Improvement		2.0	5.0
Health & Beauty
Health & Nutrition		1.0	2.0
Color Cosmetics		1.0	2.0
Fragrances		1.0	2.0
Hair & Personal Care		1.0	2.0
Automobiles
Car Care & Accessories	Audio & Video	1.0	2.0
	Others	2.0	5.0
Toys, Kids & Baby
Toys		1.0	2.0
Baby Products	Diapers	1.0	2.0
	Others	1.0	2.0
Books & Media
Books		1.0	2.0
Music		1.0	2.0
Video		1.0	2.0
Groceries
Food & Beverages		1.0	2.0
Cleaning & hygiene		2.0	5.0
Pet Food & Accessories		1.0	2.0
Sports & Outdoor
Sports Gear, Fitness Equipment		2.0	5.0
Other Categories
Stationary & Office Supplies		1.0	2.0
Printers & Printer accessories		2.0	5.0
Other Categories		1.0	2.0

Sales Commission:

For all sales transactions, we shall charge a sales commission based on the selling price with different commission fees per product family and product type as stated below. The sales commission percentages listed below are exclusive of VAT.

The sales commissions are to be applied on the selling price inclusive of VAT.

Commission
Product Family	Product Type	Back to Back % of sale Price	FBN (noon express) % of sale price
Fashion
Apparel		27 %	27 %
Footwear		27 %	27 %
Bags & Luggage	Travel Luggage	20%	20%
	All other bag types	25%	25%
Watches		14%	14%
Eyewear		14%	14%
Jewelry	Gold Bars & Coins	5%	5%
	Fine Jewelry	10%	10%
	All Other Types of Jewelry	25%	25%
Apparel Accessories		14%	14%
Electronics
Mobiles & Tablets		4.9%	3.9%
Laptops		5%	5%
Cameras		5%	5%
Audio & Video		4%	4%
Home Appliances	Large Appliances	4%	4%
	Small Appliances	10%	10%
Electronic Accessories	Wearables, computer Hardware & Storage Devices	5%	5%
	Headphones	8%	8%
	Other Accessories	10%	10%
	Gift Cards	5%	5%
Video Games	Software & Accessories	10%	10%
	Consoles	5%	5%
Home & Kitchen
Kitchen & Dining		10%	10%
Bedding & Bath		10%	10%
Home Decor		10%	10%
Furniture		10%	10%
Gardening		10%	10%
Home Improvements		10%	10%
Health & Beauty
Health & Nutrition		9%	9%
Color Cosmetics		9%	9%
Fragrances		14%	14%
Hair & Personal Care		9%	9%
Automobiles
Car Care & Accessories	Audio & Video	5%	5%
	Others	10%	10%
Toys, Kids & Baby
Toys		10%	10%
Baby Products	Diapers	9%	9%
	Others	10%	10%
Books & Media
Books		10%	10%
Music		10%	10%
Video		10%	10%
Groceries
Food & beverages		9%-40%	9%-40%
Cleaning & hygiene		9%	9%
Pet Food & Accessories		9%	9%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking		10%	10%
Other Categories
Stationery & Office Supplies		10%	10%
Printer & Printer Accessories		5%	5%
Other Categories		14%	14%

 

 FBN RTV Delivery Fees

The FBN RTV Delivery fees are exclusive of VAT, and are applied per item and per attempt.

• Sort items: Within 30 Cm and weight less than 25KG
• Non- sort: Weight greater than 25 KG and any side of the product greater than 30 CM

	KSA - Same City as FBN Warehouse		Dammam to Riyadh		Jeddah to Riyadh
	Minimum per Delivery (SAR)	Per Item (SAR)	Minimum per Delivery (SAR)	Per Item (SAR)	Minimum per Delivery (SAR)	Per Item (SAR)
Sort items	25	0.5	80	3	80	3.5
Non-sort		4		9		11