Note: The Statement Detailed Report is only applicable to items available and sold
on the Noon marketplace. It does not include payment details for orders from
other noon subsidiaries, such as Sivvi, Noon Grocery, etc.
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How to access the Statement Detail Report?
The Statement Detail Report is available in the Seller Lab and you can download it in two ways, as shown below:
1. Payments and Fees Tab:
To download the Statement Detail Report directly from the Payments and Fees Tab in the Seller Lab follow these simple steps:
- Click on Payments and Fees and then select Statements and Invoices.
- On Payments tab, you will be able to view all the statements generated for different fees and transactions. Click on the Download button to download the specific Statement Detail Report.
2. Custom Reports:
The second method to download the report is using the Custom Reports option. Follow these simple steps:
- Click on Reports under the navigation toolbar and then select Custom Reports.
- Click on the Generate Report button on the top-right corner of the screen.
- Select Statement Detail Report from the drop-down and choose the date range.
- Click on the green button indicating Generate Report to download the Statement Detail Report.
Understanding the Statement Detail Report
The Statement Detail Report includes various columns indicating different information about a sale. Each of these columns contributes to a better understanding of the details of fees and payments associated with a sale. Let's discuss the columns briefly.
Note: All amounts mentioned in this report for any fees are exclusive of VAT.
|Column Name/ Field||Definition|
|id_partner||A unique identifier (numerical number) that differentiates one seller from the other.|
|statement_date||The date when the statement was generated|
|statement_nr||A unique statement reference number that separates one statement from another|
|marketplace||The business platform (noon marketplace) under which the item was sold|
|order_nr||The unique identifier you can use to link a sale (common for all items involved in a single payment transaction) across reports|
|item_nr||The unique item level identification number you can use to link a sale for any item across reports|
|awb_nr||The shipment reference number you can use to link packages that were created against any particular order fulfillment|
|reference_nr||The unique identifier linked to the fee mentioned in column “fee_name”.|
|SKU||The SKU identification number of noon you sold the item against.|
|partner_sku||The unique SKU identification number you have uploaded in seller lab.|
|fee_name||Different types of fees that are part of a generated statement.|
|item_status||The current status of the item.|
|ordered_date||The date when the order was placed successfully.|
|shipped_date||The date when a shipment was prepared and made ready for dispatch.|
|delivered_date||The date when the item was delivered to the customer.|
|returned_date||The date when the item was returned to noon's warehouse|
|currency_code||The sale currency. You will receive a separate statement denominated in UAE dirham, Saudi Riyal or Egyptian Pound depending on the sale country|
|net_proceeds||The invoice price of all delivered items|
|referral_fee||noon's commission on the sale.|
|fbn_outbound_fee||Fulfillment fee for items shipped from FBN.|
|noon_markup||Any price adjustment done on the item price due to alternate fulfillment.|
|noon_promo||Reimbursement of marketing / promotional activity sponsored by noon.|
|shipping_fee||Reimbursement of shipping fee charged from a customer.|
|other_amounts||Amount paid or deducted against any other fee type, not mentioned in this table.|
|total_payment||Total eligible payout on any sale/ fee|
Definition of the different fees
The table below provides an overview of all the fees that can be charged whenever a sale is made. It also explains on what level is the fee applicable for better understanding.
|Fees name||Applied at||Definition|
|Referral fee||Item Level||Commission charged based on the item category, brand & business model. The referral fee will vary based on country of operation.|
|FBN outbound fee||Item Level||Order fulfillment fee charged for items shipped from FBN (fulfillment by Noon) warehouses|
|Directship outbound fee||Per Shipment||Logistics fee charged on items shipped from FBP (Fulfilled by Partner) warehouses|
|Monthly storage fee||SKU/ Pbarcode||A monthly service fee applied to each item stored in noon warehouses. The fee calculation is based on product dimensions and the number of storage days.|
|Long-term storage fee||SKU/ Pbarcode||A service fee applied to each item stored for more than 365 days in noon warehouses. The aging is counted from the date when SKUs were inbounded in noon warehouse.|
|Weight Handling fee||Item Level||Additional fulfillment fee charged on an oversize (non-sort and non-bulky) item over and above FBN outbound fee. This fee is no longer charged post 1st Jul’22.|
|Inventory removal fee||Item level||Fee applied to each item removed from inventory stored in noon warehouses. Fees are charged based on volumetric/actual weight (whichever is higher). For more detail on how to calculate Inventory Removal fee please click here.|
|Damaged returns fee||Item level||Compensation paid against any damages on a returned item.|
|Shipping fee||Order level||Reimbursement of shipping fees collected from the customers on FBP delivered items|
|Noon Promo||Item Level||Fee adjustment against any promotional activity that was run by noon|
|VAT Payable||Fee level||Tax payable on each service fee charged by noon|
|Noon Markup||Item level||Any price difference applied on an item fulfilled by an alternate partner other than the original seller on whom the order was placed|
|Noon Penalty||Item Level||Compensation paid to the sellers on breach of sales promise|
|Cancellation fees (CNCL)||Item level||An item level penalty charged on the seller initiated order cancellation such as out-of-stock.|
|Warranty (WNTY)||Item level||An item level penalty charged against unfulfilled warranty claim of a customer|
|Alternate Seller Fulfillment Fee (ALTF)||Item level||An item level penalty applied on the original seller who missed to fulfill an order and the order was fulfilled by another seller.|
|Retention Penalty Fee (RETP)||Item level||An item level penalty charged to recover any compensation we had paid to the customer against their grievances where the seller is at fault|
|Miscellaneous fees (MISC)||PID Level||Any other kind of penalty levied on a seller|
Non-Saleable Item Storage Fee
|SKU||Storage fee charged on non-saleable inventory kept at noon premises for more than 30 days. The fee is calculated based on product dimensions and the number of storage days beyond initial 30 days. (Effective from 1st August 2023)|
|Fee level||Amount of VAT to be paid against different fees changed in the statement|
|Seller Level||Advertisement exprense agreed to be spent on the advertisement of products of the seller on our platform as per terms and conditions of the agreement|
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