How can I accept RTVs’ in delivery mode?
RTVs in deliver mode must be received in either of the 2 ways:
- Signing the Proof Of Delivery (POD) and/or providing SMS OTP when prompted.
- Scanning shipments via Supply Chain app.
Acceptance through Proof of Delivery (POD):
You must acknowledge the receipt of shipments by signing the POD and providing a copy of your Emirates/Iqama/National ID to the delivery agent. An SMS OTP might also be prompted which you should provide to the delivery associate to successfully receive the shipments.
Note: noon will not entertain disputes if discrepancies are not detailed in the POD.
Check sample of an appropriately filled POD
Check sample for an appropriately filled POD for High Value shipments
Via Supply Chain app:
Please click here to know more about how to accept returns via Supply Chain app.
Got more questions?
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